Q: Downloaded your trial version and it does not seem to play on fire fox V19.0.
However it did play on all the other browsers and on the iphone. I do not have an android so I cannot check it. Please let me know what the problem is I'm interested in purchasing somebody's html5 video generator.
A: Actually, different browsers play different format video. For example, Firefox browser
plays video in .webm format. So, make sure that you uploaded .webm file on your server.
* If you use Apache server, make sure that you uploaded .htaccess file generated with
EasyHTML5Video on your server.
* If you use Windows server, please use instruction below:
For troubleshooting, feature requests and general help contact us at . Make sure to include details on your browser, operating system, Easy Html5 Video version, link to your page. In most cases you'll get a reply within 1 business day.
Please read the FAQs first to see if your question has already been answered.