Q: Just purchased Easy HTML5 Video and converted an m4v file to MP4 (HTML5) and MP4 (Flash Fallback). The video consists of still slides. When viewed in Chrome 23.0.1271.95, it plays just fine. When viewed in Firefox, I get a "No video with supported format and MIME type found".
A: Actually, different browsers play different format video. For example, Firefox browser plays video in .webm format. So, make sure that you uploaded .webm file on your server.
* If you use Apache server, make sure that you uploaded .htaccess file generated with EasyHTML5Video on your server.
* If you use Windows server, please use instruction below:
http://technet.microsoft.com/
For troubleshooting, feature requests and general help contact us at 
. Make sure to include details on your browser, operating system, Easy Html5 Video version, link to your page. In most cases you'll get a reply within 1 business day.
Please read the FAQs first to see if your question has already been answered.
