Q: Hi! Today I bought your latest unlimited website license version which I run on a mac osx version 10.6.8. The video works on safari, chrome, opera but not on Firefox.
A: Firefox browser plays video in .webm format. So, make sure that you uploaded .webm file on your server.
* If you use Apache server, make sure that you uploaded .htaccess file generated with EasyHTML5Video on your server.
* If you use Windows server, please use instruction below:
For troubleshooting, feature requests and general help contact us at . Make sure to include details on your browser, operating system, Easy Html5 Video version, link to your page. In most cases you'll get a reply within 1 business day.
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