Q: Dear Support,
I am trying to convert the video 70Mb size but the process does not seem to budge.
Why does this can happen?
A: -Make sure that you have free space on disk.
-Also, for some formats it takes more time to convert the video.
-If you use the Easy HTML5 Video on Mac, it should be 10.6+ OS version.
For troubleshooting, feature requests and general help contact us at 
. Make sure to include details on your browser, operating system, Easy Html5 Video version, link to your page. In most cases you'll get a reply within 1 business day.
Please read the FAQs first to see if your question has already been answered.
