Q: I just downloaded the windows trial of Easy HTML5 Video and I'm trying to process an mp4 file but it doesn't seem to be working.

The video is 22MB and about 21 minutes long.

When I start the progress bar seems to appear but it doesn't seem to go anywhere. I've left it for 30 minutes and it's still less than 5% (as far as I can tell).

I have tried on two different computers.

Do you know what the problem might be?

A: Actually, conversion in .webm format takes long time. Try to wait the end of process.

Also, make sure that you have enough free space on your hard drive. EasyHTML5Video creates temporary files.

If problem will persist, please send us your original video, so we can check it.